Monitoring - Historical Activity records have now been imported in the US instance. Normal service has now resumed in both the EU and US. We will continue to monitor closely.
Apr 11, 2025 - 14:21 UTC
Update - Historical Activity records have now been imported in the EU instance and normal service has now resumed. We will continue to monitor this environment closely to ensure its stability. The US environment is continuing to improve and we will provide an update as soon as this is complete.
Apr 10, 2025 - 14:05 UTC
Update - The overall state of activity record imports in both environments has improved. We are continuing to monitor and tune performance as needed to resume normal service.
Apr 09, 2025 - 14:00 UTC
Update - We've stabilized the service and restored full operations for live activity data. We identified that the service had dropped activity events and it is now processing these older events from the import queue. We are monitoring this process and anticipate it completing in the next few days. We will provide another update on the progress of importing the older events within 48 hours.
Apr 07, 2025 - 14:40 UTC
Update - We are continuing to work on a fix for this issue.
Mar 31, 2025 - 09:03 UTC
Identified - We have identified a delay in the import of activity records in the US region. The team have identified the cause and are working on a resolution.
Mar 26, 2025 - 12:08 UTC