Monitoring - We have fixed the issue and we are currently monitoring the environment closely.
Oct 15, 2025 - 08:47 UTC
Update - We are continuing to investigate this issue.
Oct 13, 2025 - 08:08 UTC
Investigating - We are currently experiencing intermittent functionality issues with NIM. Our engineering team is actively investigating the matter to identify the root cause and implement a resolution. Further updates will be provided as more information becomes available.
Oct 10, 2025 - 16:00 UTC
Identified - An issue has been identified with the patch 6.2.9 when importing a configuration that has been exported. The import will error out and no changes will be made. Previously exported configurations before the update can still be imported. The team are working on a fix for this issue and a new release will be published as soon as it is available. In the meantime, if you need assistance, please contact the support team.
Oct 09, 2025 - 17:01 UTC
Resolved -
Microsoft has identified and resolved the issues affecting Azure and Front Door services. Access to our systems should now be fully restored. We are continuing to monitor to ensure stability.
Oct 29, 23:59 UTC
Update -
Currently access to Netwrix 1Secure maybe intermittent.
Update from Microsoft
Current status: We initiated the deployment of our ‘last known good’ configuration, which has now successfully completed. We are currently recovering nodes and re-routing traffic through healthy nodes.
As recovery progresses, some requests may still land on unhealthy nodes, resulting in intermittent failures or reduced availability until more nodes are fully restored. This recovery effort involves reloading configurations and rebalancing traffic across a large volume of nodes to restore full operational scale. The process is gradual by design, ensuring stability and preventing overload as dependent services recover. We expect continued improvement across affected regions. This means we expect recovery to happen by 23:20 UTC on 29 October 2025
Oct 29, 21:58 UTC
Monitoring -
Microsoft has confirmed a widespread outage impacting Azure and Azure Front Door. This may cause latency or service interruptions for users accessing our platform. We are continuing to monitor the situation and will update once mitigation steps are in place.
Identified -
We are currently investigating an issue affecting connectivity and performance due to an ongoing outage with Microsoft Azure and Azure Front Door. This may result in degraded performance or intermittent errors for customers accessing our services.
We are monitoring Microsoft’s status updates and will provide additional information as it becomes available.
Oct 29, 16:27 UTC